Healthcare Professional FAQ

How do I refer a patient?

Fax referral forms are available for General Genetics Clinics, Metabolic Clinics and Cancer Genetics Clinics. For Prenatal Genetic Counseling referrals in Greenwood, Greenville or Spartanburg, contact the office directly. For any questions about referring a patient, please contact the GGC location nearest you or 1-888-442-4363.

Why would I refer a patient?

GGC clinicians are happy to evaluate patients across the lifespan for any genetic concern that may arise. The most common reasons for referral include:
Prenatal clinic – advanced maternal age, positive maternal serum screening, abnormal ultrasound findings, family history concerns or teratogenic exposure.
General Genetics clinics - developmental delay, birth defects, intellectual disability, autism, teratogenic exposure, or any features or health concerns that could be related to a genetic disorder.
Cancer Clinics – a strong personal or family history of breast and ovarian cancer or colorectal and uterine cancers (especially at young ages), patients with a family history of rare cancer syndromes.

What tests do you offer?

Information about all of the diagnostic tests offered at GGC can be found through our Test Finder.

What are the costs of the tests?

Testing costs can be found on our price list

What are the turnaround times for your testing?

Turnaround times vary depending on the type of test requested. See the individual test page for turnaround time information.

How do I send a sample for testing?

For specimen collection and special shipping requirements, please refer to the individual test information. Contact the laboratory at 1-800-473-9411 during regular business hours with any questions. You may contact our call service after hours to speak with the laboratory geneticist on call at (866) 868-1748.

All specimens should be shipped by overnight delivery to:
Greenwood Genetic Center Diagnostic Laboratories
106 Gregor Mendel Circle Greenwood, SC 29646.

Saturday Deliveries: We are available to accept specimens on Saturdays between 10am and 2pm. FEDEX is our preferred carrier. Clearly mark the package For Saturday Delivery. Please contact the laboratory prior to shipping with the tracking number, so we will be expecting the specimen. For fetal pathology samples, please contact the fetal pathology office directly at (864) 388-1700 during regular business hours. After hours you can reach our clinical geneticist on call through our call service at 1-866-744-3934.

What research studies are available?

GGC has current research interests in families with X-linked Intellectual disability and disorders involving split hand/split foot. Our clinicians are also involved in research studies regarding Rett syndrome, Angelman syndrome and Mucolipidosis.

How do I request a fetal examination?

GGC's Center for Anatomic Studies provides a fetal examination service. Please call (864) 388-1700 to discuss a possible candidate.

How can I contact GGC after hours for urgent questions?

Healthcare professionals can reach the geneticist on call after hours and on weekends by contacting our call service at 1-866-744-3934. This number should be used for questions regarding the care and/or testing of patients with genetic conditions. We encourage its use for only serious conditions.