With such dramatic advancements in genetic disabilities it can leave a lot of room for questions. GGC’s commitment to providing support and answers to those impacted by genetic disorders extends beyond research. Find the answers you are looking for here, or contact us today.
Patient and Families
How do I get my test results?
If you have been seen at the Greenwood Genetic Center and have questions regarding testing performed at your appointment, please call the genetic counselor or geneticist with whom you met. They will be happy to review those results. If you had testing that was sent to the Greenwood Genetic Center Laboratory by another healthcare provider, please contact that ordering provider for results.
How do I get to your office?
GGC has five offices across South Carolina: Greenwood, Charleston, Columbia, Florence, and Greenville. Visit our Contact Us page for directions and contact numbers for each office.
For prenatal genetic counseling or other specialty clinics, contact the GGC office nearest you or the healthcare provider who referred you for the address and directions.
How do I schedule a visit?
Appointments for a genetics visit require a referral from a healthcare provider. Discuss any questions with your provider and they can set up an appointment for you.
What can I expect from my visit?
It is difficult to determine what exactly will be discussed with each visit; however, you will want to be prepared to discuss the medical history of the referred individual as well as the family history. Pediatric patients will frequently also have a brief physical exam. Any recommended or offered testing will be thoroughly discussed before being initiated. You may also wish to review our patient information brochure, Preparing for Your Genetic Visit.
Why am I being referred?
Patients may be referred for a genetics evaluation for a variety of reasons.
Pediatric patients may be referred because their physician is concerned that there is a genetic background to the patient’s symptoms (usually developmental delay, autism, growth problems, abnormal testing, etc).
Prenatal patients may be referred to discuss the options for prenatal testing, your family history, or previous test results.
Cancer clinic referrals may be due to a personal and/or family history of cancer.
The genetic counselor or geneticist that will meet with you will be happy to further explain the reason(s) for your specific referral. You may also wish to discuss this further with your physician who made the referral.
How can I request my medical records from GGC?
If you have been seen as a patient by one of our providers, please reach out to that office to request your medical records. You can find contact information for each office here.
If you have not been seen in a GGC clinic, but are looking for laboratory results, please complete the laboratory medical records release form here.
Send the form along with a copy of your ID to GGC at
The Greenwood Genetic Center Diagnostic Lab
106 Gregor Mendel Circle
Greenwood, SC 29646
or fax it to (864) 941-8141
How can I contact GGC after hours for urgent questions?
Healthcare professionals can reach the on-call geneticist after business hours and on weekends by contacting our call service at (843) 876-9988. This number should be used for questions regarding the care and/or testing of patients with genetic conditions. We encourage its use for only serious conditions.
How do I send a sample for testing?
For specimen collection and special shipping requirements, please refer to the individual test information. Contact the laboratory at 1-800-473-9411 during regular business hours with any questions. You may contact our call service after hours to speak with the laboratory geneticist on call at (866) 868-1748.
All specimens should be shipped by overnight delivery to:
Greenwood Genetic Center Diagnostic Laboratories
106 Gregor Mendel Circle
Greenwood, SC 29646.
Saturday Deliveries: We are available to accept specimens on Saturdays between 10am and 2pm. FEDEX is our preferred carrier. Clearly mark the package For Saturday Delivery. Please contact the laboratory prior to shipping with the tracking number, so we will be expecting the specimen. For fetal pathology samples, please contact the fetal pathology office directly at (864) 388-1700 during regular business hours. After hours you can reach our clinical geneticist on call through our call service at 1-866-744-3934.
Why would I refer a patient?
GGC clinicians are happy to evaluate patients across the lifespan for any genetic concern that may arise. The most common reasons for referral include:
Prenatal clinic – advanced maternal age, positive maternal serum screening, abnormal ultrasound findings, family history concerns or teratogenic exposure.
General Genetics clinics – developmental delay, birth defects, intellectual disability, autism, teratogenic exposure, or any features or health concerns that could be related to a genetic disorder.
Cancer Clinics – a strong personal or family history of breast and ovarian cancer or colorectal and uterine cancers (especially at young ages), patients with a family history of rare cancer syndromes.