How can I prepare for a telegenetics appointment?
- Please plan to use a quiet space in your home for the appointment. This will allow us to be able to communicate more easily with you.
- It is important that the patient be present for the appointment.
- You must download the free Microsoft Teams app before your scheduled appointment time. You can download the free app here:
- For Apple devices (iOS).
- For Android devices (Google Play Store)
- For a personal computer/laptop (note – use of handheld devices are preferred)
If the appropriate app has not been downloaded before your appointment time, your appointment will be rescheduled.
- You do not need to create a Microsoft Teams account, you can log in as a guest.
- Please make sure your device is fully charged before the appointment.
- You will receive a secure and unique link to connect by email approximately two days before your appointment. That message will also include more instructions and helpful tips to make the telegenetics visit successful.
- Please log on to the app approximately 5-10 minutes before your appointment time. If you log on more than 15 minutes late, your appointment will be rescheduled.
- Other than that, prepare for a telegenetics appointment just as you would for an in-person visit.
- Gather information regarding your family medical history including health issues, learning problems, and genetic conditions.
- Have a complete list of medications.
- Have the names of current physicians or other healthcare providers.
- Collect patient photos to share with the genetic providers. These can be helpful to the geneticist in looking for patterns of physical features.
- Have a list of questions ready to make the most of your visit.