Is telegenetics secure?

The Greenwood Genetic Center follows patient privacy and security guidelines under HIPAA for all of our patients. Telegenetics visits are conducted through a  secure, encrypted channel, and any patient information gathered or transmitted through telegenetics is held to the same high standards of confidentiality that we use for in-person visits.

The Greenwood Genetic Center uses secure apps to communicate with you through a secure video link. These apps are HIPAA-compliant telehealth platforms, so your personal health information is protected. Consumer video apps such as FaceTime or Skype are not secure for medical purposes.